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Environmental, Social and Governance (ESG) Framework

Shared Ownership
Est 1998

Maximising Potential + Cultural Values

  • Diversity and equal opportunity
  • Human rights
  • Community relations
  • Shared ownership
  • JTC Academy
  • JTC Gateway
  • JTC Wellbeing
  • Employee engagement
  • Carbon emissions
  • Energy efficiency
  • Waste management
  • Climate risk
  • Data management and security
  • Ethics risks
  • Succession
  • Stakeholder engagement
  • Purpose and culture
  • Board composition
  • Executive compensation
  • Audit and risk

Our environmental, social and governance (ESG) framework has at its heart our culture of shared ownership, which was established in 1998 and places the interests of the collective above that of any individual. The framework is further informed by our cultural values and our purpose, which is to help maximise the potential of every client, colleague and partner with whom we work.

The principal items considered under each element of our ESG framework are those that we believe are both meaningful and material to the business. We work to continuously develop and improve our approach in all of these areas, creating clear links with our commercial strategies, engaging with our value chain and seeking to provide ever greater levels of measurement and disclosure.

Oversight and governance of the ESG framework is led by the Board and embedded within the business through our cultural values, client facing behaviours and reporting frameworks. We aim for continuous year-on-year improvement in all areas.


Our resources and strengths

We value shared ownership

We operate around the principle that if our people have a stake in the business, they will do a better job for our clients.

We invest in people

Over 85% of our employees hold a relevant professional qualification or are working towards this through our dedicated JTC Academy.

We embrace technology

We operate a variety of best-in-class systems to deliver and maintain an impeccable standard of administration and use technology to innovate in both service delivery and efficiency.

We value relationships

We aim to work with clients who share our belief in the importance of building strong relationships over time.

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