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Assistant Administrator – Employer Solutions

Edinburgh 25th Nov 2021

Join JTC where your contribution will be valued.

Are you someone with an eye for detail, looking to achieve your highest potential within a driven and ambitious team? Are you interested to learn all about International employee benefit plans? We currently have an exciting career opportunity for an Assistant Administrator to join our Data Management team.

Purpose of job

The assistant administrator post holder is responsible for the accurate and timely inputting and manipulation of JTC Employer Solutions static and client data to in-house systems within agreed service standards and timeframes. This includes checking and approving work by other members of the Data Management team. Providing general assistance and cover to the rest of the Data Management team, sharing knowledge and best practices where required. Additionally as a member of the Data Management team the post holder will be expected to participate in technology changes and ensure actions are performed successfully and in accordance with agreed project deadlines.

Essential Requirements
  • Strong Data Management, Systems & Processing background
  • Ability to demonstrate good analytical and problem solving skills
  • Ability to work to tight deadlines and under pressure
  • Strong Organisational skills
  • Good communication skills
  • Strong ability to respond / investigate queries
  • Numerate
  • Competent systems skills with good knowledge of Excel
  • High level of accuracy and attention to detail whilst dealing with significant volumes of data
Main Responsibilities and Duties
  • To have strong knowledge of and ability to use internal systems effectively and to ensure maintenance of consistent and accurate scheme records
  • To provide efficient administration of all tasks, audit and reporting if required to meet agreed service standards
  • To complete all tasks using best practice and compliance with both scheme and JTC polices, rules and regulations including FATCA/CRS
  • To maintain control of Investment data by running daily, weekly, monthly and adhoc control reports and completing follow up actions as required
  • To maintain consistent and accurate Securities and Fund Manager records
  • To maintain accurate and up to date Fund Prices and investigate inconsistencies in a timely manner.
  • To contribute to an inclusive and inspiring team environment with open communication culture
  • To maintain an understanding of clients’ requirements to allow technical investigation and response to queries
  • To take responsibility for organisation of work activities including checking and control to maximise service delivery and efficiency.
  • To make every effort to ensure performance targets and quality standards are met and to implement procedural changes to improve the standards
  • To support and assist the team managers and senior management team.
  • To participate in client/business strategies, initiatives and take on activities.
  • To regularly liaise with other JTC Employer Solution teams specialists and other JTC teams to ensure the efficient and coordinated delivery of service
  • To identify, evaluate and report risks to your line manager
  • To make suggestions for improvement and complete corrective/ preventative actions in order to reduce operational events and complaints
  • To be involved in adhoc UAT and PIV of system developments against business requirements

JTC is a publicly listed, global professional services business with deep expertise in fund, corporate and private client services. Every JTC person is an owner of the business and this fundamental part of our culture aligns us with the best interests of all of our stakeholders. Our purpose is to maximise potential and our success is built on service excellence, long-term relationships and technology capabilities that drive efficiency and add value.

JTC’s culture places a strong focus on the development of its employees. We value our employees’ commitment to their career and encourage and support you if you wish to pursue a professional qualification as well as providing ongoing learning and development opportunities through our Academy and Gateway programmes. Our vision for the future is driven by an entrepreneurial and innovative spirit.

If you would like to join team JTC, where everyone is dedicated to continuously delivering a service beyond our clients’ expectations, please apply on line (applications will only be accepted if made through the online portal).