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JTC has a long-term commitment to wellbeing under the three pillars of physical, emotional and mental good health and has created a network for all employees both professionally and personally to ensure we live out our mantra of being ‘stronger together’.

Employee Assistance Programme (EAP)

  • Our wellbeing support system includes an Employee Assistance Programme (EAP) offering a confidential helpline for each of our global offices. Whether our employees have questions about balancing working from home with parenting and childcare, transitioning back to the office, or managing health and money issues, these providers are there to help. Services are available to all JTC employees, so any questions or worries can be answered confidentially by experts, 24/7, 365 days a year.

Mental Health First Aiders (MHFA)

  • A Mental Health First Aiders (MHFA) initiative is in place where trained JTC volunteers are available for those with mental health concerns. Their interaction could range from having an initial conversation through to supporting the person to get appropriate help. MHFAs are not trained to offer ongoing support or counselling but are taught to listen, reassure and respond, even in a crisis.
  • JTC currently has 36 Mind UK trained MHFA volunteers who are based across our global offices. We operate a ‘no borders’ policy meaning that wherever a person may be located, they have access to every single one of the MHFA to arrange a virtual meeting.

Wellness Week

  • To advocate the importance of a holistic approach to wellness, JTC also hosts a Wellness Week in October. Across the five days, we feature and communicate different ways to improve our people’s wellbeing through a number of ways and for all our offices, in 2021 virtual yoga sessions were offered and healthy juices were provided to promote the benefits of a balanced and healthy diet.

JTC Active

  • Under our JTC Active banner, we undertake a number of healthy Group or team employee events that include participating in footballing, basketball, softball, cycling, runs and tennis as well as looking to support sporty fun events that also benefit charities. We are also very encouraging and enthusiastic about our own initiatives which have included spinathons, virtual Triathlons and participating 10,000 steps a day ‘Walk All Over Cancer’ challenge.
  • By sharing achievements and gathering together virtually or in person, we all share in the collective success of promoting and encouraging overall wellbeing, healthy living and positive mental health internally and externally in our communities.

Our resources and strengths

We value shared ownership

We operate around the principle that if our people have a stake in the business, they will do a better job for our clients.

We invest in people

Over 85% of our employees hold a relevant professional qualification or are working towards this through our dedicated JTC Academy.

We embrace technology

We operate a variety of best-in-class systems to deliver and maintain an impeccable standard of administration and use technology to innovate in both service delivery and efficiency.

We value relationships

We aim to work with clients who share our belief in the importance of building strong relationships over time.

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