We invest in our people
Our team of more than 900 professionals bring our culture to life and deliver excellent client service.
Over 70% of our people are professionally qualified or working towards it. We help everyone to achieve their potential through our JTC Academy, JTC Gateway and JTC Wellbeing programmes, and reward all through our shared ownership model.
We embrace technology
We believe that combining the right technology capabilities with deep sector expertise enables client service excellence and market-leading efficiency.
We invest accordingly and use best-in-class systems to provide and maintain an impeccable standard of administration as well as to innovate and add value.
We put relationships first
We pick the most appropriate team for each client's needs, and aim to build strong client relationships that last. We serve more than 5,500 clients from over 100 different countries and are trusted to administer assets in excess of US$130bn. As an independent administrator, we are also able to form strong commercial relationships with intermediary partners.
We have global reach
Our network of 23 offices in 19 different jurisdictions provides a scalable and resilient global platform that allows us to offer a complete range of services, including multi-jurisdictional solutions for an increasingly international client base.
We target net organic growth in the range 8% – 10% at Group level.
We take a disciplined approach to M&A and are expert at integrating acquired businesses onto our platform.
Institutional Client Services
Provides fund and corporate administration services to institutional clients, primarily fund managers, listed companies and multinationals
Private Client Services
Provides trust and corporate administration services for private clients, including HNW and UHNW individuals and families as well as family and private offices and international wealth management firms
We aim to generate value for our shareholders by successfully and consistently executing our organic and acquisition growth strategies. We share profits through dividends, while investing the balance in the business to support steady and sustainable growth.
Through our shared ownership programme, we ensure every employee is an owner of the business and can share in its long-term success. We work to maximise the potential of every employee, providing support through our range of development programmes.
We take an entrepreneurial approach to finding solutions for our clients, and build long-term relationships by adopting a can-do attitude and aiming to exceed expected service levels. We nurture and value client relationships over the long term, with an average client relationship of around ten years.
As an independent administrator, we are able to provide best-in-class solutions to the clients of our intermediary partners, and complement their own offering. We develop reciprocal commercial relationships to support our mutual growth.
We value and respect the communities where we operate around the world, and understand the support they provide to our employees, clients and intermediary partners. We aim to create a positive impact, creating jobs, while making charitable donations of time, expertise and money.