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Lisa Markham

Associate Director – Employer Solutions Jersey 

Lisa joined JTC in 2021 following the acquisition of RBC cees.

Within her role as Associate Director, she is responsible for the management, oversight, control and development of administration services provided to JTC Employer Solutions clients. Her role also involves looking after four operational teams within Client Administration, ensuring quality control across all teams, while delivering within established Service Level Agreements.

Lisa is additionally responsible for the continuous improvement and development of the Client Administration service delivery plan and solutions, as well as contributing to the continued growth and strategic direction of the business.

She specialises in cash management and the set up and implementation of new operational teams.

Prior to joining JTC, Lisa worked for RBC from 2008 after joining the Abacus Financial Services Group in 1999 where she set up and managed the Treasury back office team and the Trust Company payment team.

Qualifications

  • CMI Level 4 Certificate in Management
  • Chartered Management Institute Member (MCMI)
  • Full member of STEP (TEP Trust and Estate Practitioner)

In Their Spare Time

Lisa is an animal lover, owning two horses and three cats. She enjoys spending quality time with her family and friends and also loves to experience new cultures when on her travels.

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We value shared ownership

We operate around the principle that if our people have a stake in the business, they will do a better job for our clients.

We invest in people

Over 85% of our employees hold a relevant professional qualification or are working towards this through our dedicated JTC Academy.

We embrace technology

We operate a variety of best-in-class systems to deliver and maintain an impeccable standard of administration and use technology to innovate in both service delivery and efficiency.

We value relationships

We aim to work with clients who share our belief in the importance of building strong relationships over time.

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