Join JTC where your contribution will be valued.
We currently have an exciting opportunity for a CDD Administrator – Fund Services to join our team in Mauritius.
Main Responsibilities and Duties
- Understanding the TA system and client operations to effectively service the focus area
- Perform all procedures and reviews to ensure on boarding of investors are done in accordance with the client’s standard operating procedures (SOP)
- Liaise with investors and clients for any items / documents not in line with the client’s SOP
- Perform enhanced due diligence procedures in line with the client’s SOP where required
- Setup the respective investor on the TA system capturing all mandatory static data
- Issuing of welcome letters to investors
- Performing full CDD review of investors on a trigger event as per SOP
- Performing call-back’s to investors on a trigger event as per SOP
- Review the ongoing monitoring of investors on world check
- Ensure complete and accurate documentation of all processes
- Ensure that the database and underlying KYC is accurate and up to date. This includes assisting in projects to obtain missing KYC and CDD data where instructed to.
- Ensure accurate review, maintenance and control of the client core static data in the system in line with departmental procedures, ensuring it is successfully second released and checked.
- Ensure accurate acknowledgment of all updates to the client account static data.
- Provide information for the internal and external reporting in accordance with relevant Service Level Agreements, direct requests from clients or other parties.
- Ensure the respective fax / email boxes are reviewed regularly to ensure timely execution of requests
- Execution of all duties in a timely manner and in accordance with operational procedures and SLA’s and contractual obligations
- Ensuring that all policies and procedures are adhered to and ensuring efficient and prompt query resolution
- Actively participate in team initiatives such as procedure documentation
- To continually monitor deadlines and ensure work is delivered within agreed deadlines.
- Participate in the enhancement of operational procedures.
- Participate in the support, training and development of all personnel across the team and generate a culture of teamwork.
- Participation in project work.
- Ensure adherence to the company risk reduction process and applicable policies
- Assist with obtaining documents and liaising with clients for completion of EDD reviews
- Assist client with obtaining information for ongoing monitoring performed by the client
- Actively participate in regulatory audits
Essential Requirements
- Working knowledge of Microsoft packages, including Excel, Outlook and Word
- Ability to work within pre-determined deadlines and prioritising workloads whilst working under pressure
- Ability to demonstrate effective communication skills
- Ability to coach fellow team members
- Ability to identify failure in controls/processes
- Review of deliverables
- Excellent attention to detail and accuracy
- Excellent line management skills
- Excellent telephone communication skills
JTC is a publicly listed, award-winning provider of fund, corporate and private client services to institutional and private clients. The principle of making all our people owners of the business is fundamental to our culture and aligns us completely with the best interests of our clients.
JTC’s culture places a strong focus on the development of its employees. We value our employees’ commitment to their career and encourage and support you if you wish to pursue a professional qualification as well as providing ongoing learning and development opportunities through our Academy and Gateway programmes. Our vision for the future is driven by an entrepreneurial and innovative spirit.
If you would like to join team JTC, where everyone is dedicated to continuously delivering a service beyond our clients’ expectations, please apply online.
