Senior Administrator – Finance Operations

ROLE OVERVIEW

PURPOSE OF JOB

JTC Poland was established after Citi Trust was acquired by JTC Group on 1 July 2025 and is located in the heart and centre of Warsaw. As a part of this team, you will be shaping new processes, supporting business growth and driving operational excellence.

We are seeking a Senior Administrator to support our Group Finance department, with a primary focus on the Accounts Receivable (AR) function.

This is an excellent opportunity for an individual with experience in the financial services industry. The role will require overseeing and managing the billing process across multiple jurisdictions, ensuring accuracy, compliance, and efficiency.

The Senior Administrator will play a key role in coordinating billing operations, resolving complex billing issues, and supporting the finance team in meeting business objectives in a timely and compliant manner.

MAIN RESPONSIBILITIES AND DUTIES

• Oversee end-to-end billing processes across multiple jurisdictions, ensuring compliance with local and international laws and regulations.
• Prepare, review, and validate complex invoices as per contractual requirements and applicable jurisdictional standards.
• Liaise with clients, stakeholders, and internal teams to resolve billing discrepancies and clarify billing queries.
• Maintain comprehensive records of all billing-related documentation and correspondence.
• Ensure timely generation and delivery of invoices, proactively following up on outstanding items.
• Support annual fee reviews by coordinating with the line manager, Commercial Office, and administration teams to set fee increases, implement new fees, and manage review, approval, and billing.
• Establish and maintain strong working relationships with key internal stakeholders to resolve issues related to billing and drive continuous process improvement and innovation leveraging industry trends and new technologies.
• Support the Finance Operations team during transition period by preparing and posting General Ledger entries, performing month-end tasks, reconciliations, and financial reporting.
• Any other duties as deemed necessary by Management.

ESSENTIAL REUIREMENTS

• Proven experience in billing, accounting, or finance administration roles, with demonstrated expertise across multiple jurisdictions.
• University degree in Finance, Accounting, Business Administration, or a related field preferred.
• Professional certifications (e.g., AAT, ACCA, CPA) are an advantage.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) is essential.
• Excellent attention to detail and a high level of accuracy in preparing and reviewing invoices and documentation.
• Strong problem-solving abilities and an analytical mindset.
• Ability to manage multiple tasks, prioritise workload, and meet tight deadlines in a fast-paced environment.
• Excellent proficiency in both spoken and written English.
• Strong communication and interpersonal skills, with ability to build relationships across different jurisdictions, functions and with external stakeholders. 
• Strong team player with excellent interpersonal skills and ability to collaborate effectively.
• Experience in training or mentoring team members is highly desirable.

Our commitment to inclusion & Wellbeing

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.