Manager – Fund Services (Real Estate)

ROLE OVERIVEW

PURPOSE OF JOB

To oversee the administration of a client portfolio within the Real Estate Funds team under the supervision of the Director. To demonstrate a clear understanding of each clients’ portfolio including risk awareness, relationship management and contractual and statutory regulations.

MAIN RESPONSIBILITIES AND DUTIES

• Administer and monitor a varied portfolio of clients that ultimately invest in Real Estate within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care.
• Manage own billing and cash collection / debtors process, have a strong awareness of recoverability and work in an efficient manner so as to minimise write-offs.
• Review client structures, completing review process for client entities, demonstrate risk awareness and mitigate exposure, including the fulfilment of responsibilities under the review procedures.
• Fulfil the function of “Manager” on appropriate client entities.
• Awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures and guidelines, including the Group’s core values and expected behaviours, acting as a guide in this respect to members of the team.
• Attendance at, and preparation and review of reports, for management meetings.
• Review client accounts where relevant.
• Check, maintain and ensure accuracy of the central diary systems to ensure that deadlines are recorded and subsequently met.
• Review legal and tax advice where appropriate and be able to interpret/implement relevant advice as required.
• Ensure a prompt and professional service is provided to clients and intermediaries.
• Maintain accurate and up to date records of client entities, ensuring all statutory obligations are complied with.
• Through effective administration ensure existing clients are retained.
• Management and training of junior members of the team, conducting appraisals and performance management reviews.
• Check, delegate and monitor work of junior team members.
• Promote the range of services the Group can provide to existing clients within the portfolio and identify new business opportunities.
• Ensure junior team members maintain accurate and up to date records of their respective clients on the systems.
• Deputise in the absence of other senior members of the team/department.
• Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
• Adhere to CPD requirements in accordance with qualification level and in-house procedures.
• Any other duties as deemed necessary by Management.
• Adhere to JTC core values and expected behaviours.

ESSENTIAL REQUIREMENTS

• Relevant experience in Jersey funds, ideally with experience in Real Estate structures.
• Hold or be studying towards relevant professional qualification (ACCA/ICSA/ACA).
• Able to demonstrate a strong understanding of fund administration.
• A clear understanding of risk awareness, relationship management, contractual and statutory obligations.
• Excellent written and verbal communication skills with high level accuracy.
• Experience with managing or mentoring junior members of staff.