HR Business Partner – Human Resources

ROLE OVERVIEW

PURPOSE OF JOB

This role sits within the global Group Human Resources team and provides a dedicated business partnering HR service to the business.

The HR Business Partner is the designated HR contact for Poland, while also supporting other European jurisdictions within the Group. The role supports the Directors and their management teams in achieving business goals through effective people management, strong senior-level partnering relationships, HR representation in management meetings where appropriate, and delivery of HR strategies aligned to divisional and Group objectives.

The role is responsible for reviewing jurisdictional policies, procedures and handbooks, ensuring consistency and best practice, and providing expert advice on employee relations, performance, people-related risk, payroll, benefits and HR administration.

The role acts as the subject matter expert for Poland and combines having had experience in operational delivery, including payroll, benefits and HR administration, but with a primary focus on advisory support to managers on employee relations, performance and people-related risk.

The role currently has no line management responsibilities and is a stand-alone role in Poland.

MAIN RESPONSIBILITIES AND DUTIES

HR ADVISORY AND BUSINESS SUPPORT

• Partner with Directors and the management team to translate business strategy into HR priorities and actionable goals. The role focuses primarily on Poland, supports other European jurisdictions, and partners with HR Business Partners in other jurisdictions.
• Assist the business with organisational design, restructuring and organisational change. Contribute to effective workforce planning and proactively work with the Group Resourcing Specialist to manage recruitment, resourcing and hiring activity, ensuring JTC attracts the best talent in a cost-effective way and in line with mandatory recruitment and assessment requirements.
• Work in partnership with Directors to identify top talent within the business and align development, reward and recognition activity for these individuals. Develop robust succession plans for the division and jurisdiction in partnership with JTC Academy.
• Support the delivery of ongoing business performance improvements and ensure that HR interventions reinforce JTC’s brand, high-performance culture and commercial focus.
• Develop close working relationships with business area Directors and Managers as required, providing advice on HR procedure and policy matters and developing solutions or recommendations to meet business priorities.
• Maintain detailed awareness of regulatory and offshore requirements and Group strategies to ensure that appropriate HR policies are in place and applied consistently.
• Provide specialist advice and guidance in relation to the interpretation and/or application of HR policies and procedures and/or statutory requirements.
• Advise and coach managers on JTC’s reward framework, policies and principles, including roles and levels, promotion, career pathways, and the application of the compensation and benefits strategy, including shared ownership.
• Provide continuous feedback to leadership and other areas of HR on a range of business and HR matters, including informal and formal reporting requirements.

EMPLOYEE RELATIONS

• Act as the subject matter expert on employment legislation in Poland to support JTC’s compliance with local jurisdictional requirements and produce quarterly updates on upcoming legislative changes in the jurisdiction.
• Provide guidance to other HR team members on employee relations matters, ensuring adherence to legislation and best practice in areas including, but not limited to, discrimination, GDPR, equal opportunities, disciplinary, grievance and capability matters.
• Provide advice and guidance to managers on employee relations matters, including disciplinary and grievance processes, absence management, performance management and terminations.
• Support and lead employee relations cases, with oversight and approval from the HR Business Partner, to ensure fair, consistent and legally compliant outcomes.
• Ensure compliance with all duties and responsibilities associated with staff delegation or employee union if applicable.
• Mitigate risk by maintaining robust documentation and ensuring adherence to agreed processes.
• Promote a positive employee relations culture across the organisation.

POLICIES, PROCESSES AND HANDBOOKS (GROUP)

• Ensure HR policies, procedures and handbooks for the jurisdiction are reviewed and updated regularly, at least annually, or in line with legislation and best practice.
• Establish new policies, procedures and handbooks in new jurisdictions as part of acquisitions or organic business growth, and share knowledge of new jurisdictional legislation, policies and procedures with the wider HR team.

GENERAL HR TEAM

• Conduct exit interviews and identify and report trends or patterns to the Group.
• Research, manage and implement successful delivery of assigned HR activities, projects and tasks within agreed timelines, including activities which support the Performance and Reward cycle and Learning and Development initiatives.
• Undertake assigned project work as may be required.
• Actively contribute as a key member of a multi-jurisdictional HR team, building effective working relationships to ensure procedures are followed accurately and continuity of service is maintained during busy periods or absences.
• Uphold the professional standards expected of an HR practitioner and act as a role model of excellence with all clients, internally and externally.
• Maintain the highest standard of confidentiality and security in terms of employee data and business information and consider the impact of GDPR on all activities undertaken.
• Maintain accuracy when handling data and ensure the integrity of processes. Follow four-eye check protocols, complete required checklists fully, and support HR colleagues who require assistance with four-eye checks.
• Contribute to the wider HR team, supporting ad hoc projects, exchanging knowledge and supporting standards of good practice.
• Develop personal capability and maintain up-to-date knowledge in the relevant field.
• Consistently demonstrate JTC core values and expected behaviours.
• Any other duties as deemed necessary.

HR OPERATIONS AND EMPLOYEE LIFECYCLE

• Working with the HR Operations team to maintain accurate and compliant employee records and HR systems, including responsibility for maintaining statutory and regulatory records in the relevant portals or sites for Poland, such as ZUS.
• Working with the Resourcing and HR Operations teams to deliver end-to-end HR support across recruitment, onboarding, the employee lifecycle and offboarding.

PAYROLL AND BENEFITS ADMINISTRATION

• Work closely with the payroll team to ensure payroll is accurate and processed on time.
• Liaise with payroll providers when requested to support compliance with local tax and statutory deduction requirements.
• Work with the global benefits team to support and advise on employee benefits, including pensions, healthcare, insurance and leave schemes.
• Support annual benefits renewals and salary review processes.

STATUTORY COMPLIANCE AND RISK MANAGEMENT

• Ensure compliance with local employment laws, regulations and statutory obligations, including contracts, working time, leave and termination requirements.
• Maintain statutory and regulatory records in the relevant portals or sites for Poland, such as ZUS.
• Support audits, regulatory reporting and statutory submissions.
• Maintain up-to-date knowledge of employment law developments across relevant jurisdictions.
• Ensure HR practices remain aligned with company policy and legal requirements.

ESSENTIAL REQUIREMENTS

• Degree in Human Resources, Business or a related field, or equivalent practical experience.
• CIPD qualification, or equivalent professional qualification, is preferred.
• Strong knowledge of Polish employment law and statutory requirements.
• Proven experience as an HR Generalist, HR Partitioner or HR Business Partner.
• Demonstrable experience in payroll and benefits administration, employee relations case management, and HR operations across the employee lifecycle.
• Experience working within a regulated or multi-jurisdiction environment is desirable.
• Professional, clear and concise communication skills.
• Fluency in Polish and English.
• High levels of integrity, discretion and confidentiality.
• Ability to manage multiple priorities and work both independently and collaboratively.

 The expected minimum salary for this position is 160,000 PLN, based on experience and qualifications.

OUR COMMITMENT TO INCLUSION & WELLBEING

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.