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JTC FUND SERVICES & REZCO CASE STUDY

Rezco was established in 1981 and in that time has won several awards including 2008, 2012 & 2013 Raging Bull Award, 2009 Morningstar Award and December 2012 5 Star Plexcrown Rating.

In January 2016 Rezco Asset Management was first introduced to JTC Fund Services by way of mutual industry contacts. They were considering switching to a new fund administrator for their four South African domiciled funds and JTC Fund Services met their partnering criteria.

A few months later Rezco confirmed that JTC Fund Services was successful in the selection process and was appointed as Rezco’s new fund administrator. In December 2016 JTC Fund Services officially welcomed Rezco on board.

Ronald Cape, Operations Head & Executive Director of Rezco, discusses the fund migration process over to JTC Fund Services.

Why did Rezco decide to move their funds?

“Rezco Asset Management decided to move their funds due to a need for an administrator who has a focus on building and improving on the administration of collective investment schemes and who is prepared to

commit resources in terms of systems and competent personnel.”

Why did Rezco choose JTC Fund Services as their new administrator?

“Rezco chose JTC because not only did they demonstrate a strong commitment to working out a solution for us, but they were excellent at communicating and they demonstrated a similar entrepreneurial approach that Rezco enjoys. Both our organisations also value the principle of doing things correctly and to a high standard.”

 

What was important to Rezco when selecting your fund administrator?

“The attributes that are important to us are competent employees, world class systems, responsiveness to queries, flexibility towards adapting to an ever changing regulatory environment as well as capacity for growth”

 

Do you have any comments regarding the migration from the early stages of working with the incumbent administrator right through to handover and going live with JTC Fund Services?

“The take-on team led by Elize Bland at JTC was thorough, prepared and excellent at communicating progress on the project. Furthermore, in the early stages of taking over the administration JTC had to deal with a curveball relating to an immediate change in dividends withholding tax and handled it with professionalism and speed. It is a pleasure working with an organisation that delivers consistently to such a high standard.”

 

What has the migration to JTC Fund Services delivered for Rezco?

“Rezco has been partnering with JTC for a year and looking back over that time much has been achieved and a mutual partnership has been cemented.

Kobus Cronje, South Africa’s Managing Director at JTC, comments “We believe in partnering with our clients and form close working relationships with them. Getting to know our clients and understanding their needs is key to the provision of a quality solution. At the start of the transition process, Rezco was introduced to Elize Bland, who was instrumental in the execution of a seamless transition. At JTC Fund Services we pride ourselves on the excellent service and ongoing communication we provide throughout the duration of the migration process.”

 

If you would like to hear more, please contact us