ROLE OVERVIEW
The role reports to an Associate Director within a team of people supporting the needs of the clients’ portfolios, specialising in Real Estate.
PURPOSE OF JOB
The role holder will be required to administer a client portfolio, under the supervision of a Line Manager. They should be able to demonstrate a clear understanding of the client's portfolio, including risk awareness, relationship management and contractual and statutory obligations.
MAIN RESPONSIBILITIES AND DUTIES
- Administer and monitor a varied client portfolio within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care.
- Manage own billing and cash collection / debtors process, have an awareness of recoverability and work in an efficient manner so as to minimise write-offs.
- Review client structures, complete review processes for client entities, remain aware of risk exposure, including the fulfilment of responsibilities under the review procedures.
- Awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures and guidelines, including the Group’s core values and expected behaviours.
- Review legal and tax advice where appropriate and be able to interpret /implement relevant advice as required.
- Ensure a professional service is provided to clients and intermediaries.
- Maintain accurate and up to date records of client entities, ensuring all statutory obligations are complied with.
- Through effective administration, ensure existing clients are retained.
- Assist with the management and training of junior members of the team.
- Check, maintain and ensure accuracy of the central diary systems to ensure that deadlines are recorded and subsequently met.
- Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
- Adhere to CPD requirements in accordance with qualification level and in-house procedures.
- Adhere to the JTC core values and expected behaviours.
- Any other duties as deemed necessary by Management.
ESSENTIAL REQUIREMENTS
- Candidates will hold a minimum of two years’ experience in a similar role, preferably (although not essential) with experience of Real Estate and/or Fund structures within Jersey.
- A good understanding of risk awareness, relationship management, contractual and statutory regulations is required.
- Competence in written and verbal communication with high level accuracy is required.
- Ideally currently studying or looking towards studying a relevant professional qualification.