ROLE OVERVIEW
The Transfers and Distributions Team deal with requests from plan members to take benefits from their pension plans or employee benefit trusts, be that in the form of a pension, lump sum distribution, loan or transfer to another plan.
PURPOSE OF JOB
The role holder will act as the main point of contact for plan members in relation to their distribution, transfer or pension request and will manage all aspects of the distribution from receipt of the request to payment of the benefits following well-defined processes.
MAIN RESPONSIBILITIES AND DUTIES
- Act as main point of contact for plan members.
- Review requests from members for benefit payments to confirm whether the member meets the criteria to receive those benefits.
- Manage all aspects of the distribution process from receipt of the request to payment to the plan member.
- Follow all relevant processes and procedures.
- Ensure tasks are completed within the deadlines set.
- Document trustee decision making.
- Source legal and tax advice and liaise with those advisors to ensure all relevant paperwork and advice is received.
- Maintain accurate and up to date records of client entities; and
- Assist with collating and processing know your client (“KYC”) documents from plan members.
ESSENTIAL REQUIREMENTS
- Excellent communication skills (both written and oral).
- High attention to detail.
- Completer finisher.
- Ability to work to tight deadlines.
- Hold or willing to study towards a professional qualification (ACCA/ICSA/STEP).
- Administration experience desirable.