For another successive year, South Dakota Managing Director Michelle Le Herissier has been nominated for Citywealth’s Powerwomen Awards in the ‘Woman of the Year – Financial Organisation’ category.
Having worked in Asia, Europe, the Caribbean and the USA, and with clients who are based all over the world, Michelle has a truly global understanding of the private client market and in a LinkedIn post, she shares some of her industry thoughts as we enter the new decade.
Do you see significant differences in the demands of private clients across jurisdictions?
Not really – all clients are looking for peace of mind and security that as they near death, the assets they have worked so hard to build will be protected when they die.
Have you had to adapt your approach working with clients in different markets?
Absolutely. Culturally, it goes without saying that clients from different jurisdictions are very different. For example my communication with clients based in LatAm tends to be very relaxed, whereas it’s more important to take a far more formal with Asian clients.
The regulatory environment for private clients is far more complex today than it was a decade ago. Do different markets have different approaches to key issues like transparency and reporting?
The approach and tone in any jurisdiction is set by the regulator. Each has its own quirks and it would be helpful for jurisdictions to communicate to create common ground, as each naturally has its own strengths and weaknesses.
Philanthropy and impact investing have shot up the agenda for private clients in recent years – how have you seen those trends evolve?
Not so much in my world – we’re very focused on private wealth protection for families. I’ve always wanted to get more involved in this area – colleagues in JTC’s other offices, particularly those from JTC Private Office, are seeing an increase in philanthropy and impact investing however.
What do you think will be the top three issues for global trustees in 2020?
- Speed at reacting to changes and being able to offer relevant solutions to clients
- Confidentiality concerns
- Data privacy and cyber security
Over the course of your career to date, what’s the best advice you’ve ever given to one of your colleagues, and the best advice you’ve been given yourself?
- Advice given to me: There is always a solution for everything. And there is. It’s just a question of looking hard enough for it.
- Advice I give to colleagues: Always do the ‘right’ thing and act with integrity both for JTC and for the client.