We are an independent global specialist in the administration of traditional funds and alternative assets with a particular specialism in private equity and real estate.
CRS & FATCA
We can support your fund through its entire lifecycle and the growth of your business. We provide a comprehensive range of private equity solutions delivered from key onshore and offshore jurisdictions to leading companies investing in a broad range of industries.
Our Fund Services Division has a proven track record in providing a broad range of fund services where the asset class is real estate.
JTC’s strong track record in operating at the leading edge of alternative asset classes continues with its innovative and market-leading capabilities in the emerging sphere of cryptocurrencies.
JTC Fund Services can offer a fully AIFMD-compliant ManCo service. The activities of the ManCo include providing a portfolio management, risk management and oversight function.
We have a deep understanding of listing funds on internationally recognised stock exchanges and the ongoing regulatory requirements of administering listed funds.
As a truly independent fund administrator you can be reassured that your fund administration requirements are entrusted to people that care about your investment structures.
We will project manage your application and guide you through the process and co-ordinate the various advisors to assist with the fund launch and strive to ensure everything happens within the expected timescales.
We offer a transparent, proactively managed range of cash management, foreign exchange and lending services, supported by a dedicated team of experienced professionals.
JTC Corporate Services provides a comprehensive range of corporate and fund services from key onshore and offshore jurisdictions to leading companies in their field of expertise.
We provide corporate finance services for corporate and institutional clients including debt capital solutions, treasury and escrow services.
We provide employee benefit structures, administration services to ensure employees get maximum value from the plans that organisations put in place.
Global experience in this dynamic asset class, spanning our corporate, funds and private client divisions.
JTC Private Wealth Services specialises in protecting and nurturing your private capital in real estate, financial and non-financial assets across countries and generations.
Superior service delivered by industry leading experts for private individuals, entrepreneurs and their families.
We provide a tailored range of private office solutions that work effectively for each family, from generation to generation.
We are able to partner with corporate and institutional wealth providers to complement their service offering by providing trust and company services.
In an age of truly international mobility, we also offer market-leading citizenship-and-residency-by-investment solutions via a strategic alliance with market-leading provider Henley & Partners.
JTC has extensive cross-jurisdictional experience and expertise in working with institutional and private clients in Africa, Americas, Asia, Australasia, Caribbean, Channel Islands, Europe, Middle East, Russia & CIS and the United Kingdom.
Call +44 1534 700 000Email us Our Global Network
21 Nov 2017
Date: 21 - 22 February 2018
Location: Cape Town, South Africa
20 Nov 2017
18 Oct 2017
We are JTC, an independent, award-winning provider of fund, corporate and private wealth services to institutional and private clients.
We value shared ownership, we put relationships first, we invest in our people, we embrace technology. We are JTC.
To build partnerships with our clients that enable them to focus on their core business.
We live and breathe our values and together they form our unique culture and JTC DNA.
JTC’s shared ownership philosophy extends to the communities where we live and work.
Established in 1987, we are proud of our history and excited about our future.
Join a dynamic team at JTC where everyone is dedicated to continuously delivering a service beyond our clients' expectations.
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We want everyone, wherever they work in the JTC network, to be able to develop the skills and knowledge that they need to be excellent in our world and we deliver this to our team through the JTC Academy.
JTC Gateway offers our people the opportunity to develop their careers by working in Group locations across the world.
JTC is committed to the policy of equal treatment of all its employees and requires all employees of whatever grade or authority, to abide by and aspire to this general principle.
We have a highly qualified and multilingual workforce. In 1998 we created the JTC Employee Benefit Trust, which turned our employees into stakeholders. This enables us to attract and retain the best people, whilst keeping them absolutely motivated and dedicated to our clients.
In 2014 this belief in share ownership was embedded further into the JTC culture with the equity for all scheme, allowing all permanent members of staff the opportunity to invest in the future of their company. That helps explain why they are so dedicated and care so much about their client’s work.
Our shared ownership culture benefits our clients.
JTC is an international organisation with global reach and true cross border capability. We are proud of our ability to provide the best solutions for clients irrespective of geography.
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Isle of Man
uk - London
USA - Miami
USA - New York
USA - South Dakota
New Amsterdam Cititrust B.V. (“NACT”) aims to provide a high standard of services to its clients. However, in case you are dissatisfied with the services received, the following complaint handling procedure applies.
In this complaints handling procedure the following definitions apply:
2 Scope of applications
2.1 This complaints handling procedure is applicable to all professional services agreements between New Amsterdam Cititrust B.V. and the client.
2.2 All employees of New Amsterdam Cititrust B.V. shall ensure that any complaints will be handled in accordance with the complaints handling procedure.
3.1 At the time of entering into the professional services agreement, the employee(s) of NACT shall point out to the client that New Amsterdam Cititrust applies a complaints handling procedure, that is applicable to the services rendered.
3.2 In case of disputes New Amsterdam Cititrust may decide to appoint an independent party or authority to which an unresolved complaint may be submitted in order to obtain a binding decision.
4 Internal complaints handling procedure
4.1 If a complaint is filed with New Amsterdam Cititrust, the complaint shall be forwarded to Mr. F.C.E. Hartsuiker, who is designated as complaints officer. In the absence of Mr. F.C.E. Hartsuiker, the compliance officer of New Amsterdam Cititrust designates an alternate complaints officer.
4.2 The complaints officer shall send an acknowledgement of receipt to the Complainant.
4.3 The complaints officer shall notify the person who is the subject of the complaint of the fact that the complaint has been filed, and shall enable the Complainant and the person who is the subject of the complaint to express their views on the complaints.
4.4 The person who is the subject of the complaint will study the complaint and shall try to reach a solution together with the client, after intervention of the complaints officer or otherwise.
4.5 The complaints officer shall handle the complaint within four weeks after receipt of the complaint or shall notify the Complainant of deviation from this period, with motivation, starting the deadline for reaching a decision on the complaint.
4.6 The complaints officer shall inform the Complainant and the person who is the subject of the complaint in writing regarding the validity of the complaint, accompanied by recommendations or otherwise.
4.7 If the complaint has been handled satisfactorily, the Complainant, the complaints officer and the person who is the subject of the complaint shall sign the decision on the validity of the complaint.
5 Non-disclosure and free handling of the complaint
5.1 The complaints officer and the person who is the subject of the complaint shall observe confidentiality regarding the handling of the complaint.
5.2 The Complainant does not owe any fee for the handling of the complaint.
6.1 The complaints officer is responsible for a careful handling of the complaint.
6.2 The person who is the subject of the complaint shall keep the complaints officer informed regarding any contact and a possible solution.
6.3 The complaints officer shall keep the Complainant informed regarding the handling of the complaint.
6.4 The complaints officer shall keep the complaint file up to date.
7 Complaint registration
7.1 The complaints officer shall register the complaint including its subject matter.
7.2 A complaint may be subdivided into several subjects.
7.3 The complaints officer shall report periodically on the handling of complaints, and shall make recommendations in order to prevent any new complaints and to improve procedures.
7.4 At least once per year, the reports and recommendations shall be discussed at the office and submitted to a decision.
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