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Senior Manager – Alternative Funds

South Africa 16th Aug 2021

Join Team JTC where your contribution will be valued.

Purpose of job

Manage the overall service delivery of the allocated Alternative Funds accounting team, to ensure the following:

  • That valuations are performed completely, accurately and within the required client deadlines
  • Valuations/accounts are distributed accurately and on time to all parties.
  • That all client queries are responded to and resolved to the satisfaction of the client within a reasonable timeframe
  • That Compliance checks and reporting are completed accurately and within the set deadlines.
  • Adherence to all agreed controls, policies and procedures
  • Accurate and timeously correspondence with shareholders of underlying funds, including capital call and distribution notices
  • Accurate and timeously payment of expenses and execution of investments in accordance with investment documentation

Being responsible for producing financial statements for all allocated clients in accordance with the most relevant accounting and regulatory standards and client driven requirements. Responsible for facilitating the audit process for all clients and responsible for managing the team resources; allocating tasks and monitoring client service levels for reporting purposes.

Essential Requirements
ESSENTIAL REQUIREMENTS: TECHNICAL SKILLS
  • Exposure / experience in checking and supervising the work of other team members
  • Excellent numeracy skills and attention to detail
  • Exposure / Experience in dealing and interacting with clients
  • Good technical knowledge of accounting standards (IFRS/UK GAAP/US GAAP & Other)
QUALIFICATIONS AND INDUSTRY EXPERIENCE
  • A relevant tertiary qualification, preferably including Accounting; Finance; Investments
  • CA (SA), ACCA or equivalent
  • Minimum of 5 -10 years investment fund administration or related experience
  • Good accounting and investment product knowledge
Main Responsibilities and Duties
  • Plan and monitor resources and resource capacity within the allocated Private Equity Ops team to ensure that all deliveries are maintained and service levels upheld.
  • Manage and monitor the ongoing training, coaching to ensure the continuous development of all staff in the allocated Private Equity Ops team (this includes the performance management of all team members)
  • Organise training of the team on accounting issues and new updates to accounting standards to ensure the quality levels within the team is maintained and no errors are repeated or made going forward.
  • Organise and hold regular meetings with your allocated Private Equity Ops team and each individual member (one-on-one’s) to ensure regular communication and correspondence.
  • Manage all activities within the allocated team in an positive effective way to instil a positive, solution oriented work environment within the team (this includes managing/monitoring the resolution of all issues and concerns applicable to the relevant team)
  • Prepare and report Management Information (MI) on a monthly and ongoing basis to the line manager in order for effective monitoring d reporting of the team’s operational performance.
  • Report to the Head of Operations, Managing Director, Compliance and Risk Manager any compliance, service delivery or other breaches and/or errors according to specified procedure and reporting requirements to ensure effective escalation and timely resolution thereof
  • Participate in business improvements across processes, controls and systems to ensure they are effectively implements within the allocated ops team. This includes the monitoring, initiating and participating in any risk reduction/efficiency gaining projects impacting the ops team.
  • Manage and build a relationship with the clients in the team portfolio and actively drive and monitor service improvements to ensure client satisfaction. This includes overall responsibility for valuation delivery, SLA’s, KPI and Admin reporting to clients, client query and request resolution, as well as the monitoring and where required participation in the financial statements and audit process.
  • Project manage where required the take-on/launch of all new funds/clients allocated to the relevant ops team to ensure operationally the team is ready (Ops Managers should take overall responsibility for the operational readiness) and a relationship is established with the client.
  • Investigate, report and implement (Take overall responsibility) the required corrective and/or preventative action for all operational errors and incidents which occurred in the allocated ops team to ensure successful resolution and management of the error or incident.
  • Where it is not possible to delegate to a Supervisor or a Team Leader check and authorise payments (as an A Signatory) to ensure payments have been correctly prepared and correct instructions are processed.
  • Where it is not possible to delegate to a Supervisor or a Team Leader check and approve valuations (as an A Signatory) to ensure all the required information has been captured and processed correctly resulting in the expected movement.
  • Plan and monitor resources and resource capacity within the allocated Private Equity Ops team to ensure that all deliveries are maintained and service levels upheld.
  • Manage and monitor the ongoing training, coaching to ensure the continuous development of all staff in the allocated Private Equity Ops team (this includes the performance management of all team members)
  • Organise and hold regular meetings with your allocated Private Equity Ops team and each individual member (one-on-one’s) to ensure regular communication and correspondence.
  • Manage all activities within the allocated team in an positive effective way to instil a positive, solution oriented work environment within the team (this includes managing/monitoring the resolution of all issues and concerns applicable to the relevant team)
  • Prepare and report Management Information (MI) on a monthly and ongoing basis to the Head of Operations and MD in order for effective monitoring d reporting of the team’s operational performance.
  • Report to the Head of Operations, Managing Director, Compliance and Risk Manager any compliance, service delivery or other breaches and/or errors according to specified procedure and reporting requirements to ensure effective escalation and timely resolution thereof
  • Participate in business improvements across processes, controls and systems to ensure they are effectively implements within the allocated ops team. This includes the monitoring, initiating and participating in any risk reduction/efficiency gaining projects impacting the ops team.
  • Manage and build a relationship with the clients in the team portfolio and actively drive and monitor service improvements to ensure client satisfaction. This includes overall responsibility for valuation delivery, SLA’s, KPI and Admin reporting to clients, client query and request resolution, as well as the monitoring and where required participation in the financial statements and audit process.
  • Project manage where required the take-on/launch of all new funds/clients allocated to the relevant ops team to ensure operationally the team is ready (Ops Managers should take overall responsibility for the operational readiness) and a relationship is established with the client.
  • Investigate, report and implement (Take overall responsibility) the required corrective and/or preventative action for all operational errors and incidents which occurred in the allocated ops team to ensure successful resolution and management of the error or incident.
  • Where it is not possible to delegate to a Supervisor or a Team Leader check and authorise payments (as an A Signatory) to ensure payments have been correctly prepared and correct instructions are processed.
  • Where it is not possible to delegate to a Supervisor or a Team Leader check and approve valuations (as an A Signatory) to ensure all the required information has been captured and processed correctly resulting in the expected movement.
Conclusion

JTC is a publicly listed, global professional services business with deep expertise in fund, corporate and private client services. Every JTC person is an owner of the business and this fundamental part of our culture aligns us with the best interests of all of our stakeholders. Our purpose is to maximise potential and our success is built on service excellence, long-term relationships and technology capabilities that drive efficiency and add value.

JTC’s culture places a strong focus on the development of its employees. We value our employees’ commitment to their career and encourage and support you if you wish to pursue a professional qualification as well as providing ongoing learning and development opportunities through our Academy and Gateway programmes. Our vision for the future is driven by an entrepreneurial and innovative spirit.

If you would like to join team JTC, where everyone is dedicated to continuously delivering a service beyond our clients’ expectations, please apply on line (applications will only be accepted if made through the online portal).